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- LaserJet Printing
- Printing on Cardstock w/Dismal Results

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10-26-2017 02:15 PM
Any tips on how to get the M277 dw to print clearly on 80# cardstock? Printer a real disapointment in this area. Prints great on 24# paper, but not the heavier cardstock.
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10-26-2017 05:18 PM - edited 10-27-2017 11:30 AM
The 80lb cardstock is likely too heavy for the printer.
I understand that answer is not precise.
I hope the following helps you decide if the paper can be used.
Commentary
GSM / paper weight and the Media type (Bond, Cover, Index, Text, etc) is (usually) provided (shown) on the outside of the package in which the paper is purchased.
The Printer's Specifications show the allowed weights.
Tray | Type | Weight | Capacity |
ADF | Paper | 60 to 90 g/m2 (16 to 20 lb bond) | Up to 25 sheets of plain paper |
Single-sheet priority slot | Paper | 75 to 90 g/m2 (16 to 72 lb bond) | 1 sheet of plain paper |
Envelopes | Up to 90 g/m2 (24 lb bond envelope) | 1 envelope | |
Input tray | Paper | 60 to 90 g/m2 (16 to 24 lb bond) | Up to 150 sheets of plain paper |
Labels | n/a | Up to 50 sheets | |
Envelopes | Up to 90 g/m2 (24 lb bond envelope) | Up to 10 envelopes | |
Cards | Up to 175 g/m2 | Up to 50 cards | |
Transparencies | n/a | Up to 40 sheets | |
Output tray | Paper | 60 to 90 g/m2 (16 to 24 lb bond) | Up to 100 sheets |
Paper weight, when converted to "lbs" is a variable -- the conversion depends on the type of Media. For example, Bond paper is different from "cover" paper, etc.
In general, looking at a simple conversion chart for "card stock", the maximum weight the printer can handle in "card" is 65lb paper.
A different conversion chart that does not list "card stock" indicates the paper may -- or may not -- be allowed depending on the listed paper types.
The Datasheet expresses the allowed Media as follows:
Paper handling
Input 150-sheet input tray, multipurpose tray
Output 100-sheet output tray
Media type Paper (brochure, inkjet, plain), photo paper (borderless, HP premium, panoramic, plus tab), envelopes, labels, cards (greeting, index), transparencies
Media weight 52 to 163 g/m2 (Uncoated/Matte, recommended), up to 175 g/m2 Postcards, 200 g/m2 HP Matte; 60 to 163 g/m2 (Coated/Glossy, recommended), up to 175 g/m2 Postcards, 220 g/m2 HP Glossy
"Post cards" are allowed up to 220 gsm. (Card Stock conversion 220 gsm = 81 lb)
Try changing the Media type in Printing Preferences to Card or (better) Post Card
NOTES
IF you can set the Media type for the paper,
If you cannot set the Paper Size to match the desired Media type,
AND
IF your printer supports Creating Custom Paper Sizes
Then
Create a Custom Form for your heavier paper using a "starting" template of a type in the list of standards (available Media types supported by your printer). For example, start with a Card, Index Card, or Post Card of any available size to create a Custom form of the needed size in that Media type.
If available, the Custom Form setup is found:
Control Panel > icon view > Devices and Printers >
Left-Click on your Printer one time to highlight >
Left-Click Print Server properties
References
Print Driver Settings Guide (Windows)
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP Color LaserJet Pro MFP M277dw
Dragon Document - Help, suggestions, and examples:
Topics / Sections, various – including:
- Full Feature Software > Printing Preferences – Setups and Examples
- Custom Paper Sizes
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.
10-26-2017 05:18 PM - edited 10-27-2017 11:30 AM
The 80lb cardstock is likely too heavy for the printer.
I understand that answer is not precise.
I hope the following helps you decide if the paper can be used.
Commentary
GSM / paper weight and the Media type (Bond, Cover, Index, Text, etc) is (usually) provided (shown) on the outside of the package in which the paper is purchased.
The Printer's Specifications show the allowed weights.
Tray | Type | Weight | Capacity |
ADF | Paper | 60 to 90 g/m2 (16 to 20 lb bond) | Up to 25 sheets of plain paper |
Single-sheet priority slot | Paper | 75 to 90 g/m2 (16 to 72 lb bond) | 1 sheet of plain paper |
Envelopes | Up to 90 g/m2 (24 lb bond envelope) | 1 envelope | |
Input tray | Paper | 60 to 90 g/m2 (16 to 24 lb bond) | Up to 150 sheets of plain paper |
Labels | n/a | Up to 50 sheets | |
Envelopes | Up to 90 g/m2 (24 lb bond envelope) | Up to 10 envelopes | |
Cards | Up to 175 g/m2 | Up to 50 cards | |
Transparencies | n/a | Up to 40 sheets | |
Output tray | Paper | 60 to 90 g/m2 (16 to 24 lb bond) | Up to 100 sheets |
Paper weight, when converted to "lbs" is a variable -- the conversion depends on the type of Media. For example, Bond paper is different from "cover" paper, etc.
In general, looking at a simple conversion chart for "card stock", the maximum weight the printer can handle in "card" is 65lb paper.
A different conversion chart that does not list "card stock" indicates the paper may -- or may not -- be allowed depending on the listed paper types.
The Datasheet expresses the allowed Media as follows:
Paper handling
Input 150-sheet input tray, multipurpose tray
Output 100-sheet output tray
Media type Paper (brochure, inkjet, plain), photo paper (borderless, HP premium, panoramic, plus tab), envelopes, labels, cards (greeting, index), transparencies
Media weight 52 to 163 g/m2 (Uncoated/Matte, recommended), up to 175 g/m2 Postcards, 200 g/m2 HP Matte; 60 to 163 g/m2 (Coated/Glossy, recommended), up to 175 g/m2 Postcards, 220 g/m2 HP Glossy
"Post cards" are allowed up to 220 gsm. (Card Stock conversion 220 gsm = 81 lb)
Try changing the Media type in Printing Preferences to Card or (better) Post Card
NOTES
IF you can set the Media type for the paper,
If you cannot set the Paper Size to match the desired Media type,
AND
IF your printer supports Creating Custom Paper Sizes
Then
Create a Custom Form for your heavier paper using a "starting" template of a type in the list of standards (available Media types supported by your printer). For example, start with a Card, Index Card, or Post Card of any available size to create a Custom form of the needed size in that Media type.
If available, the Custom Form setup is found:
Control Panel > icon view > Devices and Printers >
Left-Click on your Printer one time to highlight >
Left-Click Print Server properties
References
Print Driver Settings Guide (Windows)
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP Color LaserJet Pro MFP M277dw
Dragon Document - Help, suggestions, and examples:
Topics / Sections, various – including:
- Full Feature Software > Printing Preferences – Setups and Examples
- Custom Paper Sizes
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.