• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

After replacing a formatter board, is there a procedure to update the serial number locally?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Then you replace the Formatter First, power on the machine, wait 10 minutes, power off and replace the DC Controller.

Use the following procedure if you need to install a replacement formatter PCA and a replacement DCC, (DC
controller).

 

Turn off the printer

 

Install the replacement formatter PCA.

 

Turn the printer on, wait for the cartridge volume indicators to appear on the display.

 

NOTE: This allows information to be written to the replacement formatter PCA.

Turn the product off.

 

Install the replacement DCC.

 

Turn the product back on.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .

View solution in original post

3 REPLIES 3
HP Recommended

Nope. The serial number should be written on a new formatter board automatically from the DC controller after a printer is turned ON.




My profile on LinkedIn

HP Recommended

Thanks for your response. What happens if both need to be replaced?

HP Recommended

Then you replace the Formatter First, power on the machine, wait 10 minutes, power off and replace the DC Controller.

Use the following procedure if you need to install a replacement formatter PCA and a replacement DCC, (DC
controller).

 

Turn off the printer

 

Install the replacement formatter PCA.

 

Turn the printer on, wait for the cartridge volume indicators to appear on the display.

 

NOTE: This allows information to be written to the replacement formatter PCA.

Turn the product off.

 

Install the replacement DCC.

 

Turn the product back on.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.