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‎01-22-2018 11:13 PM - edited ‎01-22-2018 11:15 PM

HP Recommended
Product: Samsung CLX-3175 Color Laser Multifunction Printer series
Operating System: Microsoft Windows 10 (64-bit)

Hello from Thailand,

I'm facing a problem with my printer as described in the subject.

The printer is Samsung CLX-3175, with relatively new genuine toners,
Windows 10 64bits, driver installed using SamsungUniversalPrintDriver3.

I found out that everytime i print, 4 vertical CMYK dots appears with random vertical position, as shown in the attached pic.

If i print using buttons on the printer itself, these dots do not appear.

I think it would be driver or software problem, so i tried installing old driver versions but same problem still occurs.

Any solution?

Thank you
Khanin


20180123_122829.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2018 09:40 PM

HP Recommended

I might just found out the solution.
After changing the drum unit, all of the dots seem to be gone.

Just in case somebody faces the same problem.

Khanin

View solution in original post

2 REPLIES 2

‎01-23-2018 02:04 AM

HP Recommended

I will try and assist.Looking at your sample it seems like those marks are on the image transfer belt.If that's the case you will have to replace the belt.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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‎03-26-2018 09:40 PM

HP Recommended

I might just found out the solution.
After changing the drum unit, all of the dots seem to be gone.

Just in case somebody faces the same problem.

Khanin

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