Scan settings greyed out on hp mfp dw 477

[Vance90]

I set up the printer to a network shared folder and it all is working properly, but when I go to the actual scanner settings on the printer itself, I can't edit the name of the scan file, it's greyed out and the settings are greyed out as well, it only scans as a pdf file and I can't change it.  the scanner does work and saves it as a default name I put, but I want to be able to edit the name on the scanner before I scan it. any help is greatly appreciated. I read somewhere all that might be needed is hp scan software, but doesn't that come with the software I installed with the cd?

[SHThompson · Accepted solution]

On the HP printers I'm familiar with the scan to network folder has nothing to do with scanning software.

I would go back to the embedded web server and start checking the settings and see if you have inadvertently set it where it's not alterable.

Frankly I'm not even sure if you can change the settings for a scan to folder at the control panel once it's set up at the embedded web server.

[SHThompson]

Here's a possible work around, if you need to scan to the folder and you can't change the settings just set up another scan to the same folder with the alternate settings

[Reskape]

Hello @Vance90

Get the IP address from the printer (print a configuration report and look for the IPV4)

Then enter the IP address into a web browser go to scan > scan to network folder > click on edit on the profile that you want to change and at the bottom you will be able to customize the following 

That one will change any new scan to that folder/profile and will be the new default 

Now for instance if want you want to do its a temporary change for lets say one scan you do can perform that from the printer  try this

scan > scan to network folder > select your profile/folder, you will get a screen that has all your current settings saved from before (default settings) you have two bottons settings and scan 

Go to settings from there you will be able to customize the following items , scan file type (JPEG/PDF) , scan resolution , scan paper size , scan source , file name prefix , outout color from that menu you will have the opportunity to make those changes for new default 

hope this clarifies a little more and let me know if you have other questions about the unit