Setup Disk gives error and stops before asking the connection to the Printer

[Hivanhoe]

Hi

I'm trying to install the printer "Color LaserJet Pro MFP M277 dw".
By inserting the disk in the phase 'preparing installation' comes to 96% and then stops and gives me error.
I am using Windows XP SP3. It is still installed, but physically disconnected other printer hp (2050 hp).
(I tried both to disable the antivirus that reduce to a minimum installation, but the problem still persists).
Thanks

[RnRMusicMan]

Hi @Hivanhoe, 

Thank you for joining the HP Forums! 

I noticed your post on how you cannot install your HP Laserjet pro MFP m277dw printer. I am happy to help! 

Please try the steps in this guide, Installation Disc Does Not Start (Windows XP).

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

Hope this guide helps! 🙂

[Hivanhoe · Accepted solution]

Many thanks response.
In the meantime, I contacted the Support of Italy
Who suggested I try to update the driver.
I downloaded the 'HP_LaserJet_M277_PCL6_Legacy_Print_Driver_14295' file
Self-extracting and I launched and everything seems to work.
(I have yet to try scanner and fax machine if they work).
I thank you.
Thanks to your colleague Michelle with whom I chatted.
Thanks interlocutor of the Milan support which I do not know the name.
So I can communicate the solution found.