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‎01-12-2020 01:57 PM - edited ‎01-12-2020 04:56 PM

HP Recommended
Product: Hp laser jet pro m15w
Operating System: Microsoft Windows 10 (32-bit)

I have been trying to fix this issue for the whole entire day but idk what else to do.  I downloaded the hp-setup guide for my printer and everything was going good until it said this "

The Device and Computer are Connected to Different Networks" How do i change my printer's network if i cant set it up? please help
1 REPLY 1

‎01-12-2020 11:34 PM

HP Recommended

Try performing a reset following the steps provided in this post https://h30434.www3.hp.com/t5/LaserJet-Printing/Factory-Reset-needed-LaserJet-Pro-M15W/td-p/7145148

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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