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‎02-27-2018 07:58 PM

HP Recommended
Product: HP LaserJet Pro M102a
Operating System: Microsoft Windows XP

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Please Help. i have the problem i can't print. it always shows "Paper jam in Fuser- Remove any obstructions in the printer or anything blockingthe fuser or cartridge". But in the printer there was no paper jam or something jam in it. i don't know how to solve it. it's pleasure anyone can help me

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-27-2018 08:33 PM

HP Recommended
Step 4: Service the printer
 
Service or replace your HP product if you completed all preceding steps.
To see if your product is still under warranty, go to the warranty check website http://www.support.hp.com/checkwarranty. Contact HP Support to schedule a repair or replacement. If you are in Asia Pacific, Contact HP Support to find a local service center in your area.
Repair fees might apply for out-of-warranty products.

View solution in original post

3 REPLIES 3

‎02-27-2018 08:13 PM

HP Recommended

https://support.hp.com/us-en/product/hp-laserjet-pro-m102-printer-series/9365392/model/9365394/docum...

‎02-27-2018 08:18 PM

HP Recommended

I've tried all the suggestion but the problem still exist

‎02-27-2018 08:33 PM

HP Recommended
Step 4: Service the printer
 
Service or replace your HP product if you completed all preceding steps.
To see if your product is still under warranty, go to the warranty check website http://www.support.hp.com/checkwarranty. Contact HP Support to schedule a repair or replacement. If you are in Asia Pacific, Contact HP Support to find a local service center in your area.
Repair fees might apply for out-of-warranty products.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.