Trying to factory reset a HP Lasterjet Pro M501DN

[Dave_HaysIT]

We have moved a printer from one shop to another and have tried to do a factory reset but it keeps on asking for a pin code. No code has been setup by us but we do have an admin password, we have tried those credentials but still no luck. It just keeps asking for a pin code which we cannot get round.

Any help would be appreciated.

Thanks

Dave

[east2100]

Do a NVRAM.  See it in the HP LaserJet Pro M501 Troubleshooting Manual  page 585.

https://www.manualslib.com/manual/1118998/Hp-Laserjet-Pro-M501.html?page=585

[Alex-TATS · Accepted solution]

Hi Dave,

I have just sent you a private message for this. Check your inbox.

Cheers!

[Dave_HaysIT]

We did try that but unsuccessful, thank you anyway.

[Dave_HaysIT]

Thanks Alex

Thats worked for us, appreciated

[Kuppster]

I too am having the same issue. The previous admin did not document this password and I need to update the network settings, but to do so I need to login to the machine.  Could  you please send me the instructions to do a NVRAM reset on this LaserJet Pro 501 dn printer. 

Thanks,

Kyle

[Dave_HaysIT]

Hi Kyle, 

Have just sent a private message to you in which Alex sent to myself, hope it works for you like it did myself.

Thanks

Dave

[Kuppster]

Thanks! That worked! 

[TD95]

Hi Guys.

I have the same issue. I can't find a solution for the HP Laserjet Pro M501.  A former employee set the pin and he didn't let a note back.  So I hope you can help me too.

Nice greetings

Tom

[TD95]

Thanks. 😊👍