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‎04-16-2019 07:04 AM

HP Recommended
Product: HP Laserjet 5100 PS
Operating System: Microsoft Windows XP

I have an HP Laserjet 5100 and would like to delete or modify a printing shortcut but deleting a short cut does not seem to be available and it won't let me save changes using the same name.

Any suggestions?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2019 12:49 PM

HP Recommended

Uninstall and reinstall the printing software.  That will set you back to the defaults and then you can create your new printing shortcut.

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1 REPLY 1

‎04-16-2019 12:49 PM

HP Recommended

Uninstall and reinstall the printing software.  That will set you back to the defaults and then you can create your new printing shortcut.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.
Was this reply helpful? Yes No
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