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Unexpected Random Pages Printing

Color LaserJet Pro MFP M277dw
Microsoft Windows 10 (64-bit)

About 2 months ago I started finding printed pages in my printer outbox that I had not demanded. The 4-5 pages just automatically appeared without any input from me. They contain gibberish at the header area except for one page that has the following lines:

 

GET / HTTP/1.1

Host: 192.1683.1.10:9100

Accept-Encoding: grip, deflate

Accept: *.*

User-Agent python-requests/2.9.1

Connection: keep-alive

 

I can find no solutions Googling for answers. Any way to stop these events?

All help is appreciated.

 

Bob L.

 

 

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Unexpected Random Pages Printing

@24F5Loar, Welcome to HP Support Community!

 

Reset the printer

Resetting the printer can often resolve printing issues.

  1. Turn the printer on, if it is not already on.

  2. Wait until the printer is idle and silent before you continue.

  3. With the printer turned on, disconnect the power cord from the rear of the printer.

  4. Unplug the power cord from the wall outlet.

  5. Wait at least 60 seconds.

  6. Plug the power cord back into the wall outlet.

  7. Reconnect the power cord to the rear of the printer.

  8. Turn on the printer, if it does not automatically turn on.

  9. Wait until the printer is idle and silent before you proceed.

Try to print. If the issue persists, continue to the next step.

 

Download and run HP Print and Scan Doctor

Download and run HP Print and Scan Doctor to automatically identify and resolve the issue.

Try to print.

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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Unexpected Random Pages Printing

I am having same issue and have been for quite a while, factory reset did not help.  Kindly advise.

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Unexpected Random Pages Printing

@dbrumm77

 

Welcome to HP support community.

 

Provide the printer model number or product number?

Which operating system is installed on the computer to which this printer is connected?

 

Meanwhile:

Update the printer firmware

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
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Hi, firmware was up to date.  HP officejet 5255 is the model number.  

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@dbrumm77

 

Which operating system is installed on the computer to which this printer is connected?

 

 

Sandytechy20
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Hi,

 

macOS High Sierra.  Version 10.13.06

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Unexpected Random Pages Printing

Did not fix the issue.

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@dbrumm77, Welcome to HP Support Community!

 

Follow the steps below to resolve the issue-

 

Ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

 

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign, and then delete the printer.

 

Select printer and click the minus sign

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

Select AirPrint from the Use menu

 

Click Add to add the printer to the list.

Try to print.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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Windows 10 with all updates.

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