Want print from usb connection

[Galine]

Ok.

When I use app Smart HP, we have:

Printer not found. 😞

[Galine]

If I use another app from Google play, we see:

Printer activity, ready for print, can do test page, but needly payment for job.

For printing without limits you need buy key

[The_Fossette]

@Galine,

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with tech support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!

[Galine]

This not help me :(.

They haven't chat or telephone number...

It's because I wrote here.

Ok.

Thanks for yours answers.

[asmita6658]

Hi @Galine

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

If you wish to help to community grow, you may simply select “Accept as Solution” and hit the thumbs up to say thanks for my efforts.

Have a good day ahead.

[Galine]

Ваши советы мне не помогли решить мой запрос.

Принтер печатает прекрасно с другим приложением (не от HP).

Весь диалог и затраченное время оказались бесполезными.