What’s new HP m252dw v HP m255dw

[BobCresswell]

I’ve had an M252DW for a little while now. Over the last few weeks I’ve been having problems with the print quality. I have vertical yellow or magenta lines on the right hand side of the page and occasionally splatters of magenta all over the page.

This is probably down to a bit of a foolish decision of mine to install non-HP toner cartridges a little while ago. They are about 40% used. When pricing the cost of new cartridges from HP and not knowing precisely whether this would solve the problem (likely but could be fused?) I am looking at replacing the printer.

The 252 is great for me in terms of usage, size and so on but I was wondering if anyone can let me know what  improvements have been made in the 255 model.

Thanks

[Repairatrooper]

narrow lines of distinct colors and spatters are 99% of the time cartridge related and resolved by replacing the cartridge. If cartridges are reasonably full, go after the vendor of the cartridges for replacement. I am amazed by how people will howl at HP when a cartridge with 10% left fails but a 90% full 3rd party they will shrug their shoulders. If they are going to sell a product it should meet some standards.

[BobCresswell]

Thanks, good advice in theory and I agree with you but I think the whole set of toner cartridges were under €60, a generic brand from Amazon, so aside from leaving a zero star review, I really do not have the time or will to try and chase this down. May have even been Marketplace which I no longer use if I am aware, quite a few bad experiences here. When I bought these, I thought if they were no good, then I’ve not lost much. And so it came to pass!

My mistake and the economics of laser printer pricing means it’s not worth replacing the cartridges (€300+) with the small risk that this isn’t going to fix it, rather than sub €300 to get a new printer, albeit with low capacity toners. In fact, it seems it always cheaper to replace the printer than but new HP cartridges.

Anyway, any ideas about the original question?

[Repairatrooper]

Printers are a lot like cellphone contracts, give away the hardware on the future promise of revenue from cartridge sales. I often wonder how this model meshes with "Green Initiatives" when there is more incentive to recycle a piece of hardware than buy replacement toners.