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HP Recommended
HP laserjet P1102w
macOS 10.14 Mojave

Why the "Recto Verso" do not appear in the print board when I use wifi laserjet p1102w (while it appears when i use USB laserjet P1102w) ?

Thanks.

7 REPLIES 7
HP Recommended

@Leopold80000

 

I have gone through your Post and I would like to help

 

Ensure your Mac and Printer have the latest updates

 

Printer Firmware: https://support.hp.com/in-en/document/c02919168

 

Mac update: https://support.apple.com/en-us/HT2015

 

After checking all those details, Remove and Re-add the printer using Airprint. AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers.

 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

Select AirPrint from the Use menu

 

6.) Try to Print 

 

Let me know how it goes😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Hello

I have no problem with printing with airprint and laserjet 1102w, but the case « recto/verso » do not appear in the board, while the case « recto/verso » appears if I use printing with USB connection.

If you prefer : I can print a recto verso file with usb connection and I cannot print a recto verso file with airprint connection.

i have the latest of macos mojave and the latest firmware of laserjet 1102w.

HP Recommended

@Leopold80000

 

Please try printing using HP Smart app and let me know if you have the option for 2 sided printing

 

Link: https://support.hp.com/in-en/document/c06188214

KrazyToad
I Am An HP Employee

HP Recommended

No, that do not work.

Question : with hp smart app I have : wireless connected and wifi not connected. What is the difference between wireless and wifi ? I

HP Recommended

@Leopold80000

 

Wireless refers to your wireless network and WiFi-Direct is connecting the printer directly to the computer without using the wireless network

 

Since Airprint and HP Smart App doesn't help, try installing the Mac Printer driver from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-p1102-printer-series/4110394/model/...

 

KrazyToad
I Am An HP Employee

HP Recommended

I have already install the Mac Printer driver 2 ou 3 days ago, and the problem stays the same.

HP Recommended

@Leopold80000

 

We will research on this issue and get back to you soon

 

Thank you

KrazyToad
I Am An HP Employee

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