Yellow exclamation mark on the printer icon ( m106w)

[AlexNik]

After the initial installation of the software and drivers, a yellow exclamation mark appeared on the printer icon. The printer is not visible in the MS Word and MS Excel.

There is no drop-down menu - make the default printer

The diagnostic program did not find any problems.

The printer prints configuration pages in stand-alone mode.

What could be the problem?

Thanks in advance for the help

[ShlomiL · Accepted solution]

Hi,

1. From the Control Panel select Devices and Printers.
2. From the top toolbar click Add a printer.
3. Select a local printer or a manual printer and press Next.
4. Select the USB port of your printer, e.g. USB001 and press next from within the Use Existing Port dropdown menu
   Note: if there are several USB ports type RUN into the search bar and click on Run from tje results.
   Type printui.exe /s and press OK
   Open the Ports tab
   Locate the listed USB ports, the one with no printer in its description will be the port you should select
5. Click the Have Disk button.
6. Press Have Disk and browe to your CD driver with the printer install CD and then select Autorun.inf and press OK.
   Note: if you installed the printer from the web and not from the CD cClick the Start button and type %temp% into the search bar, then open the shown Temp folder.
   Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
   Copy that folder's path and paste it into the Browse Dialog
7. Now complete the wizard and try printing using the newly added prnt queue

Regards,
Shlomi

[AlexNik]

This method helped me! Thank you so much!