a problem occurred while preparing to install software to your system. please restart .

[printers3]

 Unable to install HP COLOUR JET PRO MFP M176 DRIVERS IN WINDOWS 32BIT

and when install drivers i will get below message

a problem occurred while preparing to install software to your system. please restart .

[DocCottle]

Hey @printers3,

Welcome to the HP Support Forums!

I see that  you are having some issues with installing your Laserjet M176 drivers on your Windows 10 PC. I can help you with that.

To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done:

1. If the printer is connected to your PC through the USB cable, remove it.
2. Click on Start, in the search bar type in, cmd and press Enter.
3. In this window type in "msiexec /unregister" (no quotes) and press Enter.
4. Type in "msiexec /regserver" (no quotes) and press Enter.
5. Click on Start, in the search bar type in "msconfig" (no quotes) and press Enter.
6. Click on the Services tab.
7. Click on "Hide All by Microsoft".
8. Click on Disable All.
9. Click on the Start Up tab.
10. Click on Disable All.
11. Click OK and restart your PC.

Please let me know if you are able to install the software after following the above. If you are, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

[printers3 · Accepted solution]

same problem

[DocCottle]

This is looking more like it is an issue with your operating system, rather than the installer or print system. At this point your options are:

• Download and install the latest drivers by clicking on this link.
• Perform a system restore.
• Contact whoever provided you with your PC.
• Contact Microsoft.

Please let me know the results after following the above.

[ablewalker]

I purchased an HP 277dw.  Will following the steps below work for the same error on Windows 7?