can't find scanner icon on Hp utilities

[sukigoh]

hi

i'm just setting up my brandnew Hp LaserJet Pro MFP M125nw. 

following religiously on every step, but one thing is missing: 

= i'm using Mac OS 10.10

= i'm trying to scan, but i cannot find scanner button / icon after i select APPLICATION > HP Utility (see screenshot)

i'm not sure how to fix this, tried google but nothing useful came out. 

please help!

 

[Sizzlingsum_13 · Accepted solution]

Greetings!!@sukigoh

Thanks for reaching out to the forums.I understand that you are having scan issues on your printer.Don't worry as I'll be glad to help,

This issue can be fixed by updating your Mac and then resetting the printing system.

Try the steps below:

* Click the Apple menu icon, and then click “System Preferences”.

* Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.

* Right-click the blank space in the Printers list, and then click “Reset printing system”.

* Click “Reset” in the confirmation window.

* Enter an administrator username and password, and then click “OK”.

* Wait until the printing system is reset and no devices show in the Printers list

* Click the “Add button” (+).

* Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.

* Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

Please let me know if this resolves the issue, or if you require further assistance.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.