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‎11-09-2018 08:18 AM

HP Recommended
Product: HP LaserJet Pro MFP M426fdw

I just bought this printer yesterday. Got it set up today without issues but the fan is constantly running.  I tried the tech support online but it kept redirecting me to the "PC is overheating"....Its not a PC issue its the laserjet printer.  Please help..

2 people had the same question
1 REPLY 1

‎11-09-2018 10:27 AM

HP Recommended

Contact an HP Support Rep and work with them under the warranty of the printer.  HP can send you a replacement part, printer or a tech to your home to repair any physical issues with the printer.  The fan is likely running because something is shorted out and overheating inside the printer.

 

Contact HP:

https://support.hp.com/us-en/contact-hp

 

 

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