Solved: hp color laserjet m452dn only prints in greyscale - HP Support Community

jezzatronic · ‎05-06-2018

HP Color Laserjet M452dn only prints in greyscale/black and white.

It will print in colour navigating to the test page on the printer.

In Printing Preferences there is no greyscale option to de-select.

In the Paper/Quality Tab, there is no 'Advanced' to click on.

Logging into the printers IP address, I am unable to locate an option with regards to colour printing.

Printer is brand new and it's firmware is up to date.

Any help appreciated.

SHThompson · ‎05-07-2018

Try a different Driver, the HP UPD PCL 5 would be my starting point.

If my post resolves your issue please click the accepted as solution button under it.

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You can even click both buttons. . .

SHThompson · ‎05-07-2018

Try a different Driver, the HP UPD PCL 5 would be my starting point.

If my post resolves your issue please click the accepted as solution button under it.

To thank a Tech for a post click the thumbs up button under the post.

You can even click both buttons. . .

jezzatronic · ‎05-07-2018

Thanks, will check the driver and keep you updated.

jezzatronic · ‎05-09-2018

Driver updated, prints in colour.

Thanks

hp color laserjet m452dn only prints in greyscale