hp laserjet 200 color mfp m276n doesn't boot

[Elledi]

Hi, I've two hp laserjet 200 color mfp m276nw with the same problem, when I turn on them the yellow and green led and the question mark are blinking but the MFPs don't start.
I try to reset them but without results.
Any suggestions?

Thank you

[Betty0610]

@Elledi

Welcome to the HP Support Community.

Try the steps from here:

https://support.hp.com/us-en/product/hp-laserjet-pro-200-color-mfp-m276/5097648/model/5097653/docume... and https://support.hp.com/us-en/product/hp-laserjet-pro-200-color-mfp-m276/5097648/model/5097653/docume...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Elledi]

Hi Betty0610, I followed your instructions but I have not solved the problem. The boot  progress bar halfway freezes, the question mark led is on and the yellow and green led are blinking (as in photo).
I also tried the permanet storage init without results.

Thank you for your support.

[Betty0610]

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!