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- hp m553n not printing black

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11-09-2017 10:45 AM
Hello Alex-TATS,
Thank you for your help. I was not too sure your idea about the spring contact being the fault here because I was getting information reguarding cartridge toner capacity and the chances that all four toner cartridges would have contact issues would be slim.
However, I follow all reasonable leads to resolve problems and your suggestion is entirely reasonable. I physicaly and visually checked all the spring contacts behind the cartridges. The all had good rebound characteristics and I could see they appear to be seating properly.
Still not print output in any color.
11-10-2017 02:22 AM
Also, don't forget to do three full calibrations in a row after each time you replace the HVPS.
ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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