i cannot understand which issue are comming

Saqib20 · ‎04-03-2026

>Do not include the product serial number or any private information<

Subject: I don't know which issues are coming

SteffenBaierUK · ‎04-03-2026

Welcome to the HP community.

This is just a peer-to-peer community forum and not HP Support.

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Repairatrooper · ‎04-03-2026

Thank you for posting, however you need to include more details to make it possible for someone to provide guidance.

Be sure to include model of printer, operating system of computer, any error messages appearing on the screen including numeric or text errors. Also include anything that may happened just before the error started such as paper jams or power failures. If you can include a sample that would help as well.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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