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HP Recommended

please help i dont want to buy a new printer:manfrustrated:

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi.

 

Please download the second utility from the following link and run on your machine. Hope it can find the driver for you:

 

   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4131&lc=en&cc=au&dlc=en&sw_lang=&product=3940...

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

Hi.

 

Please download the second utility from the following link and run on your machine. Hope it can find the driver for you:

 

   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4131&lc=en&cc=au&dlc=en&sw_lang=&product=3940...

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank You. I had the same issue. Problem solved 🙂

HP Recommended

I'm using Windows 10, although I have the CD it wouldn't install.  By using your link - problem solved!! Thank you!

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