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HP Recommended
hp laserjet 402dne
Microsoft Windows 7 (32-bit)

it is shared printer. so when they try to print  instead of printing insert rear usb drive with at least 16gb available message apper the model of the printer is hp laserjet 402 dne printer

1 REPLY 1
HP Recommended

This behaviour most commonly happens when a user attempts to use the job storage function of the printer driver. Because there is not enough memory to allow job storage, the printer will ask for more memory in the form of a USB stick.

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