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‎10-03-2018 11:26 PM

HP Recommended
Product: acer chromebook14
Operating System: Chrome OS

i am unable to connect my chromebook to my printer. i cannot add software as i have no cd rom and hp has no software to add. HELP! i dont want to buy another dam printer. have usb cords and only my phone hot spot. any advice would be amazing!! thanks!

1 person had the same question
2 REPLIES 2

‎10-04-2018 07:05 AM

HP Recommended

Chromebook/ChromeOS is not a supported OS for this printer model as far as downloadable drivers go.  However you should be able to get it to work with one of the alternative options.

 

Alternatives for Chrome OS are posted here:

https://support.hp.com/us-en/product/hp-laserjet-pro-p1102-printer-series/4110394/model/4110306/docu...

 

 

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‎10-04-2018 09:56 AM

HP Recommended

Ive donloaded the hp print for chrome extension, and when i go to print (with the usb connected) it give me this error message :

Printer software problem

The printer software does not support the selected printer.  Check for updates at your device's app market or contact the printer manufacturer.

 

Any suggestions? Feeling so frustrated and computer illiterate right now.

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