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HP Recommended
LaserJet Pro MFP M125nw
Microsoft Windows 10 (64-bit)

Hello,

 

I have a problem with install software in Windows 10.

1.jpg

When i open installer, ist start and it carsh. HP Install Stop working.

On another computer with Windows 7, everything is OK.

 

I try clean boot, it didnt help.

 

Printer work, i have install drivers manualy, but i can't scan via LAN, only on USB (i also manualny install HP Scan).

HP Scan search printer on USB.

 

Can i install somehow HP Scan with settings for LAN? Or whole setup.

 

Thank you. 🙂

 

 

In %TEMP%\hpbcsiInstallReport.log

 

****** Started hpbcsiInstaller - 2016-07-26 09:46:32.0740 ******

[2016-07-26 09:46:31.9235] - Info - Title=HP LaserJet Pro MFP M125-M126
[2016-07-26 09:46:31.9235] - Info - ProductName=HP LaserJet Pro MFP M125-M126
[2016-07-26 09:46:31.9235] - Info - InstanceBuildName=St_W_FWP_Fusion15_0_Release15188_1312
[2016-07-26 09:46:31.9235] - Info - InstanceID=c65448bc-e467-4ec7-b4a5-246697f52957
[2016-07-26 09:46:31.9235] - Info - InstanceVersion=15.0.15188.1312
[2016-07-26 09:46:38.4526] - Info - BootstrapFirstLaunchTimeSeconds=3331,0772926
[2016-07-26 09:46:38.4686] - Info - InstallerVersion=6.0.0.9362
[2016-07-26 09:46:38.4686] - Info - OSVersion=6.2
[2016-07-26 09:46:38.4686] - Info - OSArchitecture=X64
[2016-07-26 09:46:38.4686] - Info - OSServicePack=
[2016-07-26 09:46:38.4686] - Info - OSVersionString=Microsoft Windows NT 6.2.9200.0
[2016-07-26 09:46:38.8432] - Info - InstallationId=F90C97CA-9F75-4403-B375-5A80BBE5E6CC
[2016-07-26 09:46:38.8432] - Info - HWFirst=false
[2016-07-26 09:46:38.8432] - Info - ReLaunch=false
[2016-07-26 09:46:49.6104] - Error - Unhandled Exception Message: Inicjator typów zgłosił wyjątek dla typu 'System.Windows.Media.FontFamily'.
[2016-07-26 09:46:49.6104] - Error - Unhandled Exception Stack Trace:
w System.Windows.Media.Typeface..ctor(FontFamily fontFamily, FontStyle style, FontWeight weight, FontStretch stretch)
w MS.Internal.Text.DynamicPropertyReader.GetTypeface(DependencyObject element)
w MS.Internal.Text.TextProperties.InitCommon(DependencyObject target)
w MS.Internal.Text.TextProperties..ctor(FrameworkElement target, Boolean isTypographyDefaultValue)
w System.Windows.Controls.TextBlock.GetLineProperties()
w System.Windows.Controls.TextBlock.EnsureTextBlockCache()
w System.Windows.Controls.TextBlock.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.Border.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.Grid.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.Control.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.DockPanel.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.Grid.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.Grid.MeasureCell(Int32 cell, Boolean forceInfinityV)
w System.Windows.Controls.Grid.MeasureCellsGroup(Int32 cellsHead, Size referenceSize, Boolean ignoreDesiredSizeU, Boolean forceInfinityV)
w System.Windows.Controls.Grid.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
w System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.Decorator.MeasureOverride(Size constraint)
w System.Windows.Documents.AdornerDecorator.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Controls.Border.MeasureOverride(Size constraint)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Window.MeasureOverrideHelper(Size constraint)
w System.Windows.Window.MeasureOverride(Size availableSize)
w System.Windows.FrameworkElement.MeasureCore(Size availableSize)
w System.Windows.UIElement.Measure(Size availableSize)
w System.Windows.Interop.HwndSource.SetLayoutSize()
w System.Windows.Interop.HwndSource.set_RootVisualInternal(Visual value)
w System.Windows.Interop.HwndSource.set_RootVisual(Visual value)
w System.Windows.Window.SetRootVisual()
w System.Windows.Window.SetupInitialState(Double requestedTop, Double requestedLeft, Double requestedWidth, Double requestedHeight)
w System.Windows.Window.CreateSourceWindowImpl()
w System.Windows.Window.SafeCreateWindow()
w System.Windows.Window.ShowHelper(Object booleanBox)
w System.Windows.Window.Show()
w System.Windows.Application.<RunInternal>b__8(Object obj)
w System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
w System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
w System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
w System.Windows.Threading.DispatcherOperation.InvokeImpl()
w System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
w System.Threading.ExecutionContext.runTryCode(Object userData)
w System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
w System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
w System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
w System.Windows.Threading.DispatcherOperation.Invoke()
w System.Windows.Threading.Dispatcher.ProcessQueue()
w System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
w MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
w MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
w System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
w System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
w System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
w System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
w System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
w MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
w MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
w System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
w System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
w System.Windows.Threading.Dispatcher.Run()
w System.Windows.Application.RunDispatcher(Object ignore)
w System.Windows.Application.RunInternal(Window window)
w System.Windows.Application.Run(Window window)
w HP.UserInterface.CSI.App..ctor(ILogger logger, IInstallManager installManager, IInstallerParams installerParams, IProcessStart processStart)
w HP.UserInterface.CSI.ProductionGUI.Start()
w HP.App.CSI.ApplicationLaunch.Start()
w HP.App.CSI.AppStartImpl.Start(DIContainer container)
w HP.App.CSI.AppStart.Main(String[] args)
[2016-07-26 09:46:49.6104] - Info - InstallStatus=FinishedFailError

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK, i found solution. One of my fonts have invalid timestamp:

 

28820-12-28 08:17 52 272 TitilliumText25L.otf
28820-12-28 08:17 52 736 TitilliumText25L001.otf
28820-12-28 08:17 52 012 TitilliumText25L002.otf
28820-12-28 08:17 52 064 TitilliumText25L003.otf
28820-12-28 08:17 52 032 TitilliumText25L004.otf
28820-12-28 08:17 49 904 TitilliumText25L005.otf

 

https://support.microsoft.com/pl-pl/kb/2978135

View solution in original post

1 REPLY 1
HP Recommended

OK, i found solution. One of my fonts have invalid timestamp:

 

28820-12-28 08:17 52 272 TitilliumText25L.otf
28820-12-28 08:17 52 736 TitilliumText25L001.otf
28820-12-28 08:17 52 012 TitilliumText25L002.otf
28820-12-28 08:17 52 064 TitilliumText25L003.otf
28820-12-28 08:17 52 032 TitilliumText25L004.otf
28820-12-28 08:17 49 904 TitilliumText25L005.otf

 

https://support.microsoft.com/pl-pl/kb/2978135

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