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HP Recommended
laser jet 1020
Microsoft Windows 10 (64-bit)

My Printer is taking an extra paper every time and that extra paper gets jammed in the middle, also there are some issuesn like matter to be printed is distributed in to two papers(even though its a single page content) and often the printer doesnt respond to the print commands

7 REPLIES 7
HP Recommended

@sandepp,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP LaserJet 1020 Printer wherein it picks an extra paper along with the regular paper and the second paper gets jammed.

 

This issue could occur if the paper pick roller is dusty.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: More Than One Page at a Time Feeds Through the Printer

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
HP Recommended

as i have the same issue, i had followed the details that had been provided,

 but nothing happened.. i still hav the same issue and moreover now it doesnt even print...

 

HP Recommended

I had same problem for past one year .... renewed the Pick up roller .... nothing happened.... renewed cartridge.... nothing happened..... atlast opened up the printer .... understood the paper feeding mechanism.... and got the problem solved .... :OpenSmile:

HP Recommended

Got the solution 

HP Recommended

Could you please share the solution? I have the same problem.

Thank you.

HP Recommended

Open the right side cover of hp laserjet 1020 plus printer ..... u'll find one small electro-magnetic latch at bottom right corner ..... this problem happens when the magnet didnot release the latch even though the solenoid de-energized .... may be due to sticky dust or due to residual magnetism..... clean the small assembly properly  .... further put one thin insulation tape to reduce magnetic attraction..... 

HP Recommended

@Saibal_Das has provided the right solution👍👍

I was facing the same problem. The below YouTube videos helped me in solving this issue. Hope, these will help you too.

https://youtu.be/juXa-1u39JY?list=WL

https://youtu.be/-5oqvlkZRSo?list=WL

 

 

 

 

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