cancel
Showing results for 
Search instead for 
Did you mean: 
jillnt
New member
2 0 0 0
Message 1 of 4
95
Flag Post
HP Recommended

my laserjet 1012 won't work

Laserjet 1012

My laserjet 1012 stopped working on my mac. My OS is 10.11.6

I cannot find the software to dowload

3 REPLIES 3
Level 11
Level 11
3,526 3,498 216 557
Message 2 of 4
77
Flag Post
HP Recommended

my laserjet 1012 won't work

HP only provides drivers for your printer model up to Mac OS 9.  You will need to leverage Apple resources for this one.

 

HP does offer some suggestions here (airprint?):

https://support.hp.com/us-en/product/hp-laserjet-1012-printer/377934/document/c03785459/

 

Otherwise you can try downloading the software from your Apple Store
https://support.apple.com/downloads/1012

https://support.apple.com/downloads/hp-printer-drivers

 

or apple updates:

https://support.apple.com/guide/mac-help/update-printer-software-on-mac-mchlp1077/mac

 

 

 


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

Reply
0 Kudos
OscarGidas
Level 1
3 1 0 0
Message 3 of 4
47
Flag Post
HP Recommended

my laserjet 1012 won't work

I'm seeing the same issue in Mojave and later. It appears that the last version of macOS that supports this printer with Driver version 2.0.4 is macOS High Sierra (10.13.6). See my original post from last December. 

Reply
0 Kudos
HP Support Agent
HP Support Agent
4,450 4,439 293 333
Message 4 of 4
31
Flag Post
HP Recommended

my laserjet 1012 won't work

@OscarGidas, Welcome to the HP Support Community!

 

HP LaserJet 1012 Printer is not supported with macOS 10.14 Mojave or 10.15 Catalina. Printer drivers for these versions of macOS are not available on the HP website or Apple Software Update. However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation