-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- new hp cartridge runs out of ink quickly

Create an account on the HP Community to personalize your profile and ask a question
04-08-2018 09:32 AM
This has been an issue for a long time.
I only use HP cartidges.
I buy the cartridges from box store and only buy HP cartridges. I don't print that much, This last time only about 12 pages. Now the ink cartridge is "empty" and wont print black.
Other times I have printed even fewer pages then nothing for a week. Then I go to print and it is "out of ink" .
I am done!!!!
Unless someone can explain to me why this is happening and help me fix it. This expensive printer will be dumpster foder and I will never buy an hp product again!
Please help!!!
04-08-2018
10:45 AM
- last edited on
03-22-2019
12:14 PM
by
rick-s
Here is a chart to help with Ink Cartridge Page Estimation. All printer manufactures cartridges are based on a 5% coverage when new.
Coverage percentage (%) |
Divide by to get approximate number of pages |
5 |
1 |
10 |
2 |
20 |
4 |
30 |
6 |
50 |
10 |
100 |
20 |
Note: A 5% coverage is about 6 single spaced lines of text on a page. No bold, graphics or pictures. A full color photo would be 100% coverage.
A ‘regular’ page of text would be about 72 lines and give us 30% coverage (more realistic). Don’t forget the font type and size you use will use more ink too.
Example: 564 Standard Black = 250 pages at 5% coverage.
Let’s say your average page coverage you estimate is 30%. So…250/6 = 41.
Therefore the number of pages expected (30% coverage) out of your cartridge would be about 40 pages.
A 564 Standard Color (300 pages) at 100% coverage yields – 300/20 = 15 pages.
***********************
Your printer uses HP 62 black rated at 200 pages at 5% coverage and HP 62 Tri-color rated at 165 pages at 5% coverage. I would say from what you say you are using about 50% coverage on your printing, probably more as everyone underestimates their ink usage. So here is your math.
200/10 = 20 pages black and 165/10 = 16 pages color.
You are about on target since you don't know the exact number of pages used per cartridge.
02-25-2019 12:41 PM
My 7640 has run out of ink from a new cartridge in 2 weeks. I have gone through two regular black 62 ink cartridges in 4 weeks. I printed about 40 pages over this time, some 5% some 10-30%. Never befor have I gone through cartridges this fast. I wonder how much the 'Alignment' page takes of ink. And if it is worth doing. Accordingly I could only print out about 3 months of a 4 page credit card statement and it would cost about $0.50/page. It would appear cartridge quality and ink quantity has declined significantly.
07-18-2019 01:27 PM
I have been noticing this same issue with my HP printers for years. They get worse and worse. When you spend $100+ for 3 colour cartridges and an XL black and get less than 15 pages out of them then what is the point in buying HP? I am in the market for a new printer now just because of this and most likely will try another brand. If the cost of new cartridges wasn't so ridiculous I'd consider staying with my printer but again, over $100 for a full set (not the photo black, that's separate) for so few documents is just pathetic in my humble opinion.
07-18-2019 01:35 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.