original ink cartridge that came with my Envy 5544 wont work now i have cancelled instant ink

[scazone]

I signed up to instant ink and have been sent replacement ink that i have not yet used.  I have now cancelled as it is not a cost effective option for me but now my original ink cartridge wont work even though it is not an instant ink cartridge.

[A4Apollo]

Hey there! @scazone,

Make sure you replace all the ink cartridges on the printer to regular ink cartridges. Even if a single instant ink cartridge is installed on the printer your printer might not work.

You can’t use HP Instant Ink cartridges after you cancel your service. Why? Because Instant Ink is an alternate way to print, where you pay for the pages you print, not for ink cartridges. Just as with a cell phone plan you can only make calls as long as you are enrolled with your cell provider, you can only print with Instant Ink cartridges while you are enrolled in an Instant Ink plan. If you cancel, you must buy regular ink cartridges to resume printing.

If you are using regular ink cartridges try the steps recommended below.

Replace low, empty or faulty ink cartridges on your printer.

Clean the cartridge contacts and check if it helps.

Remove and reinstall the ink cartridges on the printer.

If you have not done so, please stop Web Services on the printer.

HP Instant Ink > How to > Instant Ink > Manage Account > Turning Off Web Services

Optional - be sure Web Services is "off":

After you switch off Web Services, wait a minute and then switch off the printer.

Wait until the printer is completely shut down > wait a minute or two.

Switch on the printer.

Install all new HP ink -- replacing/installed "a" new ink won't do it -- all Instant Ink cartridges must be removed regardless of whether they have ink.

Refer this article to know more information about cancelling the instant ink account. Click Here

Hope this helps!

I hope you have a great day! 🙂

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[John_Getzke]

This is explained in your Terms (9.a.):

https://instantink.hpconnected.com/us/en/terms

Printers participating in the Instant Ink program are locked until the expiration of the billing cycle.  Once you cancel your subscription and the billing cycle expires the printer will return to normal.  You can use your non-Instant Ink cartridge from there.  Nothing to do but wait until then.