p1102w

[jormadefinland]

I have a low level laptop HP x360 and windows10, bought HP laserjet P1102W wishing it works wireless.

It seem not, the wire connection works.

I have seen on the hp supported printer list that model P1102W is said to use"HP basice driver" for windows 10. There is a column about mobility which is empty. Can I undertand that this printer is not supported by indows10 wirelessly?

http://support.hp.com/us-en/product/hp-laserjet-pro-p1102-printer-series/4110394/model/4110306/docum...

Jorma Finland

[Sunshyn2005 · Accepted solution]

Hi @jormadefinland,

Welcome to the HP Forums! I would be happy to help you use your P1102w wirelessly. I checked the document you posted and can see the P1102w does have a full feature software and driver available:

Model	Recommended driver	Additional driver options	Windows 10 Mobile support?
HP LaserJet Pro P1102 HP LaserJet Pro P1102s HP LaserJet Pro P1102w HP LaserJet Pro P1106 HP LaserJet Pro P1108 HP LaserJet Pro P1109 HP LaserJet Pro P1109w	HP full feature driver	HP.com driver: HP Basic driver Windows drivers: Windows in-OS driver Windows Update driver	Yes

You can download and install the necessary software using the following link: hp_LJP1100_P1560_P1600_Full_Solution-v20120831-50157036.exe  (Source)

The software should guide you through the wireless setup, but if you require further assistance please let me know. If this satisfies your inquiry, please consider marking this post as solved by clicking Accepted as Solution below so others can find the answer more efficiently.

Thanks.

[jormadefinland]

Thanks, I have walked thru this installation procedure, and as it ended in "release the USB cable", nothing happens.

I notice the "Standard driver " but I also notice the tick lacking in the column "Mobile support" what ever that means.

I have tried the installation procedure several times, from CD, from USB, from Net and choosing first alternative "wireless installation", then I tried USB-installation, both advanced or recommended version. All end in the same way...the printer just blinks blue led light.

So I am  to seek what system software modules may be needed, but that is not the standard approach what HP wants to show the public. Or I carry the device back to the store, they accept this fail of their not 100 % product selection.

[Sunshyn2005]

Hi @jormadefinland,

Thanks for getting back to me. I have found a document that I trust will guide you through the necessary troubleshooting, but if you prefer you can certainly call us so that a phone support professional can assist you. Here's the document I mentioned: HP Printers - Printer Not Found During Network Driver Setup (Windows).

If you choose to call us, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.


Please let me know whether the issue is resolved and/or the outcome of your call with phone support.

Feel free to post again if there is anything else I can help you with.

[jormadefinland]

Dear Sunshyn, thanks, I try the suggestion tonight, and if that does not work, I certainly liked to have a direct access to my pc or whatever you can offer to help me.

Yours Jorma

[jormadefinland]

The suggested install procedure worked downloading the full feature driver set, thank you.

What I did:

Actually I have two win10 HPx360 PC,s. The first one caused the no-install-wireless problem.

Then I tried my second HPx360 PC, and the installation procedure steered me fine thru, the SSID was found and this second PC printed wirelessly to HP P1102W. There was born also the wire printer driver what I removed.

Back to the first (wife's) pc: the installation did not find the SSID of my home router.  After removing/deleting the already existing wire connection of this PC to the  P1102w printer the procedure came to the point where the printer recognized the home nework router and procedure asked me to reconnect the usb cable. I did. The wireless printer printed.

I have not yet tested, if my first PC still prints...along the sedond one of my wife.

Why no password of the router was asked, only the SSID was needed. I was not asked WPA2 or password to the router.  Is this way OK? I can accept it as there also is WPS around which asks nothing.

The another point is:  why the discette accompanying the HP Printer did not include drivers or procedures similar to the procedure I downloaded referring to dear "sunshyn2005".

best

JS

[ph_kosel]

I had similar problems that may be pertinent:

http://h30434.www3.hp.com/t5/LaserJet-Printing/Windows-10-printer-problems/m-p/5498298/Pop_SU#M27684...

[RobertvR]

The link for the full driver does not work

[sdawg00]

I have been trying to install the HP Laserjet P1102w for weeks and have been unsuccessful.  I downloaded the driver available on the hp website and it has not worked; every time I download it, it "extracts" but after that, nothing happens.  I have tried everything I have been told to do and need some help asap.  Please advise.

[DJ67]

THis seems to be a universal problem.  My P1102W worked fine with windows 10 on my last laptop but having downloaded the latest HP driver, installed it and uninstalled it several times, and run scandoctor, windows shows that the driver is present in 'Devices' but tells me it is not recognised!!!