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Featured blog article:

‎10-03-2026 03:17 AM

HP Recommended
Product: HP LaserJet Pro MFP M329dw
Operating System: Microsoft Windows 10 (64-bit)

last 25 days ,

i am trying to update my printer warranty with sells pearson

but hp dosent repley me and dont update my printer warranty

Category:
Reply
1 REPLY 1

‎10-04-2026 05:17 AM

HP Recommended

Hi @Kelvin99,

 

Welcome to the HP Support Community!

 

I understand that you have been trying to get your printer's warranty updated with the proof of purchase from the seller, but you have not received a response from HP for the past 25 days.

 

Could you please share the case ID from your previous interaction with HP with me via private message? Please do not post the case ID or any personal/purchase information publicly.

 

You can follow the below link to access private chat.

Private Messages - HP Support Community

 

Once I have the case ID, I can better understand the previous interaction and assist you further.

 

Best regards,
Kuroi_Kenshi

I'm an HP Employee.


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