Solved: prompt to keep settings - HP Support Community

aborowicz · ‎07-23-2019

After each Scan job I keep getting this prompt "do you want to retain setting for your next job" is there away to stop getting this?

Repairatrooper · ‎07-26-2019

Here are the screen shots. From the embedded webserver of the printer go to Security (1)>access control(2)>retain settings(3). If you set to clear settings device will go back to default settings after a job is started.

You may also want to reduce the inactivity timeout which will return the unit to home screen faster when a user walks away.

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John_Getzke · ‎07-23-2019

I dont think there is a way to disable the warning on the control panel of the printer when users complete a scan. The popup is there as a convenience to help save you the trouble of retyping everything on the next job.

If there were a setting that could disable the notification it should be in the same area as the popup message. Some kind of a checkbox that allows users to ignore the popup on future jobs.

Try taking a picture, screenshot or describing what you see the next time the error pops up.

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aborowicz · ‎07-26-2019

This is the prompt I'm trying to get rid of.

Repairatrooper · ‎07-26-2019

Yes you can set the machine to do this. I am not in front of a machine right now, but will try to screen capture the setting and post back.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Repairatrooper · ‎07-26-2019

Here are the screen shots. From the embedded webserver of the printer go to Security (1)>access control(2)>retain settings(3). If you set to clear settings device will go back to default settings after a job is started.

You may also want to reduce the inactivity timeout which will return the unit to home screen faster when a user walks away.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

prompt to keep settings

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