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‎12-20-2019 07:54 AM - last edited on ‎02-09-2026 06:49 AM by Moderator

HP Recommended
Product: color laser jet MFP M281

I am able to scan to computer using the glass but not my document feeder????what nis the trouble is this a faulty printer???I works with the document feeder when I use the hp app on my pc!!!???Seems like printer is fine what could be the trouble I wonder???

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‎12-20-2019 12:47 PM - last edited on ‎02-26-2026 07:11 AM by Moderator

HP Recommended

what could the setting issue be, since the document feeder is working with the hp app. I have looked all over the touch screen menu and can find nothing!

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3 REPLIES 3

‎12-20-2019 10:24 AM

HP Recommended

Are you able to make a copy using the document feeder? If so then likely you have a setting issue rather than a hardware problem. 

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‎12-20-2019 11:51 AM

HP Recommended

Not with the touch screen but yes I can do f I use the hp smart app

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‎12-20-2019 12:47 PM - last edited on ‎02-26-2026 07:11 AM by Moderator

HP Recommended

what could the setting issue be, since the document feeder is working with the hp app. I have looked all over the touch screen menu and can find nothing!

Was this reply helpful? Yes No
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