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HP Recommended
color laser jet MFP M281
Microsoft Windows 10 (64-bit)

I am able to scan to computer using the glass but not my document feeder????what nis the trouble is this a faulty printer???I works with the document feeder when I use the hp smart app on my pc!!!???Seems like printer is fine what could be the trouble I wonder???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

what could the setting issue be, since the document feeder is working with the hp smart app. I have looked all over the touch screen menu and can find nothing!

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3 REPLIES 3
HP Recommended

Are you able to make a copy using the document feeder? If so then likely you have a setting issue rather than a hardware problem. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Not with the touch screen but yes I can do f I use the hp smart app

HP Recommended

what could the setting issue be, since the document feeder is working with the hp smart app. I have looked all over the touch screen menu and can find nothing!

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