AOSP Migration for Teams Android Devices

[karlaz]

This is an update regarding Teams Android devices. Please note that this communication is crucial for anyone using Teams Android devices, whether Teams Native Phones or Teams Rooms on Android.

AOSP (Android Open Source Project) is becoming a reality, and being prepared is essential. For those with Poly phones (CCX), we expect our PVOS 9.1 to be released this week. This means that if your AOSP setup is not completed in Intune and your phones are set to Auto-Update to the latest version, the phones will be updated, and during the next sign-in or authentication retry, the phones will be signed out. Please ensure that your Lens Policies (if utilized) do not have your CCX phones set to “latest available version” if you haven't prepared your Intune environment for AOSP.

Regarding our PolyOS version for Android video devices – Studio X, G7500, and G62 – the AOSP incorporation will be coming out in the next few months. If you are still unfamiliar with AOSP, I wanted to provide some resources to help you get up to speed.

As a summary, AOSP is the new Intune management platform that Microsoft is moving to, which will replace the Company Portal for all Android-based device authentication and management. We are working closely with Microsoft to transition our Teams Android Devices, MTRoA and Teams Native Phones, to AOSP. Once we agree with Microsoft that the applications are ready, we will release a software version to enable AOSP. However, it is highly recommended that you follow Microsoft’s guidelines before preparing your Endpoint Manager/Intune environment. This preparation is required if you have CCX Teams phones. 

Here are some valuable Microsoft resources for the AOSP migration:

•  AOSP migration Admin guide
• AOSP migration FAQs
• CAPE Team Webinar from August 2024 (Matt Slomka)
• Video available here

[nlev]

I see that 9.1.0.9161 AOSP for CCX is now showing up in Teams Admin Center but I don't see it in Poly Lens for automatic update yet. Has anyone tried the AOSP update yet? How did it go?

[nlev]

I decided to go ahead and update one of my CCX 400 phones to AOSP as a test. The upgrade worked and the device registered in Intune, but it still signed out. I had followed the migration guide previously, so I had hoped it would upgrade seamlessly without signing out. Is that the expected behavior for the AOSP upgrade or is there something possibly wrong with my configuration that would cause it to sign out after upgrading?

[SteffenBaierUK]

Hello @nlev ,

Welcome back to the HP Poly community.

I posted here [Software] PVOS 9.1.0 For CCX And Trio C60 about the new Phone Software as this is the UC Section and so far the only Poly Products supporting AOSP.

In regards to why the phone signed out I would suggest working with a Microsoft resource on this as they own the Platform and the Applications.

Best Regards

Steffen Baier

[nlev]

Thanks for sharing that link. I will subscribe to that UC platforms community to keep up to date on phone information. I posted here https://techcommunity.microsoft.com/blog/MicrosoftTeamsSupport/moving-teams-android-devices-to-aosp-... to see if Microsoft has anything to say about it.