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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
Locked

‎08-07-2023 03:31 AM

HP Recommended

Hello dear community,

We would like to access toThe One Touch Dial application . It is a non-licensed service, however Poly must grant us permission to access the portal.

 

I sign-up but when I'm connected I have no Dashboard.

Bocs21_0-1691400709884.png

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-09-2023 01:38 AM

HP Recommended

Hello  @Bocs21 ,


welcome to the HP Poly community.

 

Please check >here<


Best Regards

 

Steffen Baier

------------------------------------------------
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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4 REPLIES 4

‎08-08-2023 01:05 PM

HP Recommended

Hi Bocs21,


Could you please try signing in using the private window or incognito mode?

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‎08-09-2023 01:38 AM

HP Recommended

Hello  @Bocs21 ,


welcome to the HP Poly community.

 

Please check >here<


Best Regards

 

Steffen Baier

------------------------------------------------
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎08-09-2023 08:17 AM

HP Recommended

Hello, 

 

I found an other way. 

 

It's passed.

 

Thank you

Was this reply helpful? Yes No

‎09-22-2023 09:57 AM

HP Recommended

Hello, I am experiencing this exact same issue with trying to setup my Poly X30 in Poly Video mode to use One Touch Dial.  Can you share what you were able to do in order to get this to work?

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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