• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Be the first to explore and join the conversation on our brand-new Poly Support Community Blog, Click here It's live now!!
HP Recommended

I am trying to get a Microsoft lifecam 720p to work on a Windows 7 64bit VMWare View client. I can get it to work using the lifecam software, but when I bring up CMA Desktop there isn't a video feed.

When I go into preferences on CMA Desktop the camera shows up in the settings and when I go to the audio settings I can run a test and the camera light comes on and it passes the tests.

I am using WYSE P25 clients to connect.

Any help would be appreciated.

Thanks

Rod

4 REPLIES 4
HP Recommended

Hello Rod,

welcome to the Polycom Community.

I am not aware that we support any kind of virtual machine to utilize the CMAD client.

 

Please check the relevant release notes for any restrictions.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks for the reply.

Do you know if there will be support in the near future?

I have 40 users with thin clients that we are trying to install this on.

HP Recommended

last month I attend RPP level2 and Level-3 cource  at Plcm singapore. and we are using laptop with VMWare View client. the camera should be working fine. there's some menu on that VMware that allow you to connect with camera.

HP Recommended

Hello all,

 

there is a difference demonstrating something in a lab or running in a production environment.

 

As this is the official Polycom community I can only advise you to check the release notes as you would not want to roll out a product for a customer only to find out you are not supported.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.