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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello!!

 

someone has worked with this error, I have a couple of systems and presents this HDX8000

 

2014-05-08 16:53:36 CRITICAL watchdogd: proc 1 not responding

2014-05-08 16:55:46 : WARNING:System Temperature: 59.0 Fan speed: 96

2014-05-08 17:20:31 CRITICAL watchdogd: proc 1 not responding

2014-05-08 17:22:41 : WARNING:System Temperature: 60.0 Fan speed: 96

 

 

4 REPLIES 4
HP Recommended

Same here

 


2013-07-05 09:25:51 CRITICAL watchdogd: proc 1 not responding
2013-07-05 09:49:20 CRITICAL watchdogd: proc 1 not responding
2013-07-10 16:21:07 CRITICAL watchdogd: proc 1 not responding
2014-05-10 09:49:49 : WARNING:System Temperature: 46.0 Fan speed: 96
2014-05-12 03:56:56 : WARNING:System Temperature: 40.0 Fan speed: 96
2014-05-12 04:05:11 : WARNING:System Temperature: 50.0 Fan speed: 96

HP Recommended

Hello all,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issue experienced may already be addressed in a newer release.

 

This also allows yourself and others to check against current software release notes.

 

  • In addition is this a new issue or has this suddenly appeared ?

  • What scenario is the codec when the error occurs?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Dear Steffan,

 

Yes this is the issue suddenly appeared when we start the Software update to 3.1.3.2 (Heartbleed). Each and every HDX model having the same issue. For desktop (HDX 4002) it is highly observed. 

 

See the attachment.

HP Recommended

Hello all,

 

please see this post => here <= as the new HDX 3.1.4 update addresses the issue.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.