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- Custom Background in Group series 500 with RMx
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10-23-2020 09:47 AM
I am using Group series 500 endpoint for confernce using TV . Conference is done over RMX. How i can use virtual background. Please help.
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Accepted Solutions
10-23-2020 10:18 AM
Hello
Its not welcome slide....ita a virtual background im talking about. I mean if i wanna put soem picture behind the back of person in conference
10-23-2020 10:11 AM
Hello @Shanky ,
Welcome to the Poly Community.
Are you talking about a welcome slide on the RMX or the features that partners like Zoom or Microsoft have to add a virtual background during a meeting?
If yes then this is not something we offer on the GroupSeries.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-23-2020 11:10 AM
@SteffenBaierUK wrote:
If yes then this is not something we offer on the GroupSeries.
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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