• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi there.

 

I have a number of Polycom HDX7000's in the organisation that have all been configured up.

 

Is it possible to export the configuration settings from the units for quick recovery in a disaster?

 

Thanks.

 

Ross

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Web -> Utilities -> Profile Center -> Save/Retrieve Settings.

 

View solution in original post

7 REPLIES 7
HP Recommended

Web -> Utilities -> Profile Center -> Save/Retrieve Settings.

 

HP Recommended

yes its possiblle,HDX is deliver with the opetion to save your exsisting seeting of your terminal from profille centre of HDX.

 

 

Regards

 

Yashpal

HP Recommended

The advice given here is correct, it is not recommended that you use this utility to move configurations between units but just as a backup as you asked about.

HP Recommended

My system is HDX 7000 and run under ISDN.  Can I backup the configuration? or it has to run under IP?

HP Recommended

Though you use ISDN for conferencing you can reach web interface through IP network. Take a look at HDX Admin's Guide for detail information about network settings.

HP Recommended

We are in the process to go to IP.  Just want to back up before we convert to IP.  Do we have any options to backup?

HP Recommended

Hello Thang,

welcome to the Polycom Community.

Simply plug a working Network connection into the Unit and you can utilize this to back the unit up as described.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.