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HP Recommended
Hello all,

We are looking into adding a table microphone for our X30 as the internal one is quite bad (at least on our installation).


What are our options besides the Trio C60, 8500 and 8800? All of these are quite expensive.

The documentation is not that great into clarifying which of the Trio's work with the system. For example, is the Trio 8300 compatible with the X30?

Generally what are the options? Even if those are 3rd party.

Thanks in advance for your help.
5 REPLIES 5
HP Recommended

Hello @Dasuni ,

 

Welcome to the Poly Community.


You have the following options:

  • Poly Studio expansion microphone for Studio/X50 2200-69631-001
    or
  • Poly Trio 8500, Poly Trio 8800 or Poly Trio C60

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended
Thanks for your reply.

Are you entirely sure that the expansion microphone can actually connect with the X30? I can't found a documentation from Poly suggesting this and looking from google everything suggests that it's not actually compatible with the X30.

How would they connect together? Via lan? I would connect the expansion microphone on the lan and it would be picked up from the admin console of the X30?

Kind regards,
HP Recommended

Hello @Dasuni ,

 

Apologize, you are correct, the Studio X 30 does not have the ability for an external microphone via the expansion Microphones.

 

You can still pair it with a Poly Trio as explained before and details on limitations can be found in the Poly Video Mode Administrator Guide (HTML) >here<
(please note the name and check the support page in case the link does not work)

 

Please note the device is designed to be a huddle room device so you would not usually need external microphones due to the size of a huddle room.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

I'm looking for the Poly X30 External Microphones solution. Can you update the link for the Poly Trio admin guide?

 

Thanks

HP Recommended

Hello @WilliamLAM 

 

I updated the above link but ensure you always check the Support Page:

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.