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06-28-2018 09:50 AM
Please have an option for the RealPresense Touch unit to not go to sleep. Also, to have the bottom pop-up mendu (with the mute and camera control buttons) always up. This would remove a button press for some common features.
06-28-2018 09:55 AM
Hello @WST,
welcome to the Polycom Community.
The community's Video FAQ contains this post here:
Aug 26,2014 Question: How can I request a change to the current Software or request a new functionality?
Answer: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN