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Locked

‎07-29-2021 08:06 AM

HP Recommended

Is there any way to reset the admin password on a Group 500? The admin we have for the machine lost the password and now can't log in at all.

 

We would rather not do a factory reset but it's looking like that's our only option.

1 REPLY 1

‎07-29-2021 08:18 AM

HP Recommended

Hello @twf-psu ,

 

Welcome to the Poly Community.


No, a factory reset is the only option.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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