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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-07-2014 05:12 PM

HP Recommended

I am trying to test API commands via telnet on a GS like how I used to on an HDX.  I turned on telnet and when I telnet in, I get a "psh >" prompt where I can run Polycom shell command but can't run any API commands.  I checked the IRM and it just says to telnet in. 

 

I tried this on a GS 700 running 4.1.3 and GS 300 running 4.1.3.2. 

 

I'm sure I am just missing a step somewhere...I appreciate any help!

 

JT

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2014 09:34 PM

HP Recommended

Don't use Port 23....    The IRM clearly tells you to use Port 24....

 

Give it a go..

 

Gary M

View solution in original post

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4 REPLIES 4

‎05-07-2014 09:34 PM

HP Recommended

Don't use Port 23....    The IRM clearly tells you to use Port 24....

 

Give it a go..

 

Gary M

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‎05-08-2014 02:12 AM

HP Recommended

Thanks Gary!  I don't know how I missed that.

 

aloha,

JT

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‎01-22-2015 02:47 AM

HP Recommended

Thanks its working

Where can i ger the list of commands Guide?

 

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‎01-22-2015 02:55 AM

HP Recommended

Hello Colryit,

welcome to the Polycom Community.

The community's Video FAQ contains this post here:

Jun 23,2014 Question: Can I use a API with a HDX or RealPresence Group Series video systems?

Answer: Please check the relevant Integrator's Reference Manual => here <=. Please note that the Telnet Port 24 is being used.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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