• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Be the first to explore and join the conversation on our brand-new Poly Support Community Blog, Click here It's live now!!
HP Recommended

Hi All,

 

We are plaining to upgrade our HDX series endpoints accross the globe,can any tell me stable version of HDX series??

 

Help would be highly appriciated

 

BR

Yash Pal

3 REPLIES 3
HP Recommended

There have been many improvements and bug fixes applied to the latest version 3.1.2

HP Recommended

Hi,

 

I have checked released note of latest software version 3.1.2 and found this software version is more sutable for SIP registered

endpoints,does it works for H.323 as well??

 

BR

Yash pal

HP Recommended

Hello Yashpal,

 

can I take yet again this opportunity to remind you yet again to follow up your prior => post's <=?

 

You keep posting new => questions <= and then never respond to them or never update them and then post another question.

 

The community can and will not work like this as people will simply stop responding to your questions and the community will be full of unanswered and never updated posts.

 

To answer your original question (that will hopefully receive some kind of feedback) Polycom only ever supports you if you are running the latest software.

 

At present this would be 3.1.2 (ensure you have a valid service contract or purchase a license) or if you are not yet on 3.1 it would be 3.0.6.

 

Our Endpoints follow the H323 industry standard and are compatible with additional video conferencing technologies like SIP or LYNC (depending on additional licenses etc.)

 

Please ensure to follow this and older post's up.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.