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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

The VSX8000 is in upgrde mode (see attachement), I don't want to upgrade it, how can I do? Thanks.

1 REPLY 1
HP Recommended

Hello Tony,

welcome to the Polycom Community.

The Codec was sold back in 30/12/2004 so it is nearly 13 years old.

 

This mode usually happens when the unit lost its software. You can try and re-flash this but after such a long running time and not knowing what caused it I can only suggest to start looking for a more current unit.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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