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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎07-16-2018 03:57 AM

HP Recommended

Hi,

 

I am unable to control the Polycom HDX 8000 with AMX controller with latest firmware version ( 3.1.12). Though it is working properly with some version ( 3.0.6, 3.0.6 and 3.1.0)

 

Please suuoprt for the same

 

1 REPLY 1

‎07-16-2018 04:39 AM

HP Recommended
Hello

If you require support you need to work with your Polycom reseller and/or Polycom directly as we do not provide support via the Polycom community

Replied via a mobile device
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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