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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎02-29-2020 03:48 PM

HP Recommended

I will like to know if Group 500 and HDX endpoints are supported and certified for Microsoft Teams 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2020 01:18 AM

HP Recommended

Hello @Ranjit M 

 

no, the HDX or the RealPresence GroupSeries cannot be used for Teams natively. If you have these devices you should work with a Poly reseller to look into the RealConnect service.

 

It is free until June and they can advise you of pricing. This will allow the devices to dial into Teams meetings.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-01-2020 01:18 AM

HP Recommended

Hello @Ranjit M 

 

no, the HDX or the RealPresence GroupSeries cannot be used for Teams natively. If you have these devices you should work with a Poly reseller to look into the RealConnect service.

 

It is free until June and they can advise you of pricing. This will allow the devices to dial into Teams meetings.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.