• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Be the first to explore and join the conversation on our brand-new Poly Support Community Blog, Click here It's live now!!
HP Recommended

Hi,

 

For a G7500 in Zoom mode with two USB Logitech Rally Cameras:

  • can I switch between the two and setup presets for each camera?
  • will the Logitech group framing work for each camera?

I can see that the G7500 now supports multiple USB cameras but I can't see if presets or speaker framing for USB cameras is supported.

 

Paul

3 REPLIES 3
HP Recommended

Hello @Paul Hargrove ,

 

A very warm welcome to the Poly Community.

I believe the very last 3.8.0 release fixed an issue where after rebooting the G7500 or Studio X the cameras would swap.

 

This way you should be able to use Presets to control the camera but I am not aware if the competitor's functionality for Group Framing would work if this is a feature of the camera itself.

 

Feel free to contact me as you should know how to get hold of me 😉

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steff,

 

Thanks for the reply.

 

I've done a few G7500 installs but never with the Rally USB.

As the Logitech Rally Ultra HD PTZ USB camera is now an officially supported camera it would be good to know if there is a way of enabling the group framing via the G7500 UI.

 

Paul

HP Recommended

Hi @Paul Hargrove,

 

the right question is, does the Logitech Rally support group framing with the internal hardware or softwarebased like the Meetup? If hardware based it should work, with software not.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.