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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎03-15-2023 07:36 AM

HP Recommended

Hello,

 

We currently have a few Poly Studio X30 units deployed. What are our options for an external microphone(s)? Some searching shows results to be certain Trio units and an expansion microphone 2200-69631-001. Unsure if that model would be X30 compatible. Are there any more recent options?

 

Thanks

4 REPLIES 4

‎03-15-2023 08:39 AM

HP Recommended

Hello @Cncf IT ,

 

Welcome back to the Poly Community.


Same reply as >here<

 

The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-21-2023 05:41 AM

HP Recommended

Any luck / update?


We have issues with our three Poly X30s, audio quality isn't good enough and I'm wishing we stuck with the X50s that can use an expansion mic!

Was this reply helpful? Yes No

‎04-21-2023 06:47 AM

HP Recommended

Hello @amackay 

 

welcome to the Poly community.

 

You should be able to pick up a Poly Trio conference phone from auction sites or purchase a Poly Trio C60 and use this as the Microphone.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎04-21-2023 06:50 AM

HP Recommended

Hi Steffen,

 

That's exactly what I just did - Poly C60 will be here next week and I'll try that! 🙂

Was this reply helpful? Yes No
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